Responsible Gambling: Staying in Control and Getting Help

For adults, and for fun

Ttx Monitor describes the mechanics of casino games, but gambling is only for people aged 18 and over. It should stay a form of entertainment, similar to paying for an evening out. It isn't a way to make money or sort out money worries.

Signs it is becoming a problem

  • Using more time or money than you planned
  • Trying to recover lost funds by continuing to gamble
  • Taking out loans, or spending money intended for bills
  • Keeping your gambling secret from those close to you
  • Experiencing irritability, anxiety or low mood when you aren't gambling
  • Gambling as a way to avoid stress or hard emotions

Limits you can set

  • Establish a budget before you begin and consider that money spent.
  • Choose a time limit and pause regularly.
  • Do not gamble if you feel upset, tired or have consumed alcohol.
  • Don't chase losses. Stop when your budget is gone.

Where to get help

National Gambling Helpline

GamCare manages this helpline. It's confidential, free, and available 24 hours a day, seven days a week, throughout the year.

  • England and Scotland: 0808 8020 133
  • Wales (NHS Wales Helpline): 0808 2819 265

GamCare also offers Live Chat, WhatsApp and Facebook support for England and Scotland at https://www.gamcare.org.uk/about-us/contact-us/.

GAMSTOP

GAMSTOP prevents you from accessing all online gambling companies licensed in Great Britain. It is available to anyone residing in the UK, including those in Northern Ireland.

  1. Sign up at https://www.gamstop.co.uk/register. You'll give your title, name, date of birth, email address, mobile number and home address.
  2. Confirm your identity and your email using Onfido or TransUnion.
  3. Select a timeframe: six months, one year, five years, or five years with auto-renewal.

The registration process lasts a few minutes. It may take up to 24 hours for the block to become active. You can reach GAMSTOP at [email protected] or on 0800 138 6518.

Betting shops and casinos

  • GAMSTOP Betting Shops provides a free way to self-exclude from several bookmakers nearby. Phone 0800 294 2060.
  • SENSE applies to all licensed land-based casinos in Great Britain.

Information on both is available at https://www.gamblingcommission.gov.uk/public-and-players/page/free-multi-operator-and-national-self-exclusion-schemes.

GambleAware

GambleAware offers free support, tools and advice for Great Britain residents at https://www.gambleaware.org/.